Privacy Policy
The Sano application, its affiliates ("we"), are well aware of the importance of
personal information to you. We will protect your personal information and privacy in accordance with
laws and regulations. We have formulated this "Privacy Policy" with a special reminder: I hope you read
and understand this privacy policy carefully before using Sano and related services, so that you can
make an appropriate choice.
This privacy policy will help you understand:
• We will collect and use your information in accordance with the privacy
policy, but we will not collect personal information in a mandatory bundle just because you agree to
this privacy policy.
• When you use or turn on related functions or use services, we will collect and
use relevant information in order to realize the functions and services necessary. Unless it is
necessary for the realization of basic business functions or in accordance with the requirements of
laws and regulations, you can refuse to provide without affecting other functions or services. We
will explain what is necessary information item by item in the privacy policy.
• If you are not logged in to your account, we will use the identifier
information corresponding to the device to ensure the basic functions of information push. If you
log in to your account, we will push information based on your account information.
• The camera, microphone, and album permissions will not be turned on by
default. Only after your express authorization can they be used for specific functions or services,
and you can also withdraw the authorization. In particular, we need to point out that even if we
have obtained these sensitive permissions with your authorization, we will not collect your
information when the relevant functions or services are not needed.
• This privacy policy applies to your access and use of our products and
products through the Sano application, Sano software development kit (SDK) and application
programming interface (API) for third-party websites and applications service.
The following will help you understand in detail how we collect,
use, store, transfer, share, transfer (if applicable) and protect personal information; help you
understand the ways to query, access, delete, correct, and withdraw authorized personal information.
1. How we collect and use personal information
2. How do we share, transfer, and publicly disclose personal information
3. How do we store personal information
4. How do we protect the security of personal information
5. Manage your personal information
6. Minor Clause
7. How to delete personal information
8. Revision and notice of privacy policy
9. Contact us
1. How we collect and use personal information
We will collect information that you proactively provide when you use the
service in the following ways, and collect information generated during your use of the function or
the process of receiving the service through automated means:
1.1 Registration, login, authentication
1.1.1 Register
and log in to your account
a. When you register and log in to Sano and related services, you can create an
account, and you can complete the relevant network identification information (avatar, nickname,
password). This information is collected to help you complete the registration. You can also choose
to fill in gender, birthday, region, and personal introduction according to your own needs to
improve your information.
b. When you log in to the product through a third-party account, you need to
authorize us to obtain the public information of the third-party account you used to log in (such as
avatar, nickname, gender, and other information authorized by you), and combine the account with
your product account binding. If you do not agree to authorize or refuse us to obtain the above
information, you will not be able to log in to the product through a third-party account. But it
will not affect your normal use of Sano’s other functions.
1.2 Release and interaction
1.2.1 Information
release
a. When you post audio, video, pictures and other content, we will collect the
information you post and display your nickname, avatar, post content and information.
b. When you use the function of live broadcast, audio and video, we will ask you
to authorize the camera, photo, and microphone permissions. If you refuse to provide authorization,
you will not be able to use this function, but it will not affect your normal use of Sano's other
functions.
c. When you use the live broadcast component through the iOS system and Android
system, we may use the third-party Nama SDK for video image processing and face beauty. Information
necessary for the third-party service, including mobile phone model, unique device number, etc.
Please note that such information is one of the preconditions for using this part of the service.
When you use this part of the service, you will obtain this part of the information to authenticate
the authority of the service you are using. If you refuse to provide it, you will not be able to use
the service. Facial data is not used and will never be used to identify users in the app. The Nama
SDK will only be used when the host starts the live broadcast, and the Nama SDK will be terminated
when the live broadcast ends or exits.
When you use the filters, beauty and other tools provided in Sano to shoot and
publish content, we will collect live video data and facial feature data according to your
operation. This function is not face recognition authentication, but only to identify the host
facial features to achieve better live broadcast visual effects, the recognition is only done
locally on the device, and will not identify the user's personal identity through facial features,
nor will any facial feature value information uploaded, stored or provided to third-party users.
1.2.2 Interactive
Communication
a. When you follow the account, browse, chat, we will collect the account you
follow and the above information, and display the content of the follow account.
b. You can follow or unfollow friends in Sano. To help you achieve this
function, we will create follow list and follower list information. These lists are necessary
information for establishing and managing friend relationship.
c. When you comment on the live or momen broadcast that you are interested in,
we will collect your comment content and display or notify the users you commented on.
d. When you use virtual property to reward other users, we will collect your
avatar, nickname and reward data, and display it to other users.
1.3 Recharge and query virtual property
When you enter the [Wallet] function, you can check the remaining amount of your
virtual property, and you can purchase and recharge through this page. We will collect your balance
information and display it on the [Wallet] function page. When you use payment-related functions,
product payment is completed through payment services provided by third-party payment institutions.
Third-party payment services may use biometric information for payment verification. Please read
this section when you use third-party payment services. If you disagree with the privacy policy of
the third-party institution, please stop the third-party payment service in time.
1.4 Safe operation
1.4.1 Security
function
We are committed to providing you with a safe and reliable product and use
environment, and providing high-quality and reliable services and information is our core goal. The
information collected to realize the security function is necessary information.
1.4.2 Device
Information and Log Information
a. In order to ensure the safe operation of software and services, we will
collect your operating system version number, device identifier, IP address, software version
number, phone call information, such as information operator and subscriber identity module
information, network access mode, type, status, network quality data, operation, usage, service log.
b. In order to prevent malicious programs and necessary for safe operation, we
will collect installed application information or running process information, the overall operation
of the application, usage and frequency, application crashes, overall installation and usage,
performance data, applications source.
c. We may use your account information, device information, service log
information, and information that our affiliates and partners can share with your authorization or
legally to determine account security, perform identity verification, detect and prevent security
incidents.
1.5 Changes to the purpose of collecting and using personal
information
Please understand that as our business develops, Sano's functions and services
may be adjusted and changed. In principle, when a new function or service is related to the function
or service we currently provide, the personal information collected and used will be directly or
reasonably related to the original processing purpose. In scenarios that are not directly or
reasonably related to the original processing purpose, we will collect and use your personal
information, and we will notify you again and obtain your consent.
1.6 The collection and use of personal information exempted
from consent in accordance with the law
Please understand that in the following situations, in accordance with laws,
regulations and relevant national standards, we do not need your authorization to collect and use
your personal information:
a. Directly related to national security and national defense security;
b. Directly related to public safety, public health, and major public interests;
c. Directly related to criminal investigation, prosecution, trial and execution
of judgments;
d. In order to protect the life, property and other major legal rights of the
personal information subject or other individuals, but it is difficult to obtain the consent of the
person;
e. Your personal information collected is disclosed to the public by yourself;
f. Collect your personal information from legally publicly disclosed
information, such as legal news reports, government information disclosure and other channels;
g. Necessary for signing or performing a contract according to your
requirements;
h. Necessary for maintaining the safe and stable operation of software and
related services, such as discovering and handling faults in software and related services;
i. Necessary for legal news reports;
j. Other circumstances stipulated by laws and regulations.
You are particularly reminded that if the information cannot identify your
personal identity alone or in combination with other information, it does not belong to your
personal information in the legal sense; when your information can identify your personal identity
alone or in combination with other information, or when data that cannot be linked with any specific
personal information is used in combination with other personal information of you, this information
will be treated and protected as your personal information in accordance with this privacy policy
during the combined use period.
2. How do we share, transfer, and publicly disclose personal
information
2.1 Sharing
2.1.1 Sharing
principle
a. Authorization and consent principle: without your consent, we will not share
your personal information, unless the shared personal information is de-identified information, and
the shared third party cannot re-identify the natural person subject of such information. If the
third party uses the information for a purpose beyond the scope of the original authorization and
consent, they need to obtain your consent again.
b. The principle of legality and minimum necessity: The shared data must have a
legitimate and legitimate purpose, and the shared data is limited to the extent necessary to achieve
the purpose.
c. The principle of security prudence: we will carefully evaluate the purpose of
the third party's use of shared information, conduct a comprehensive assessment of the security
capabilities of these partners, and require them to abide by the cooperation legal agreement. We
will conduct strict security monitoring on the software tool development kit (SDK) and application
program interface (API) used by the partners to obtain information to protect data security.
Access to the third-party SDK directory
In order to ensure the realization of the relevant functions of the Sano App and
the safe and stable operation of the application, we may access software development kits (SDK)
provided by third parties to achieve related purposes.
We will conduct strict security monitoring on the software tool development kits
(SDK) used by partners to obtain information to protect data security. The relevant third-party SDK
we access to are listed in the catalog.
XIANGXIN SDK
Affiliated company name: Hangzhou Xiangxin Technology Co., Ltd.
Type of data collected by SDK: phone model, unique device number
SDK usage: used for face beautification
Zego SDK
Affiliated company name: Shenzhen Jigo Technology Co., Ltd.
Types of data collected by the SDK: network status, read storage space, camera,
microphone, photo album
SDK usage: low-latency, strong synchronization, high-quality live broadcast,
low-frequency audio and video interaction between viewers and anchors
Facebook SDK
Company Name: Meta Platforms, Inc.
Type of data collected by SDK: network status
SDK usage: Three-party login
Twitter SDK
Company Name: X Crop
Type of data collected by SDK: network status
SDK usage: Three-party login
Google SDK
Company name: Google Inc.
Types of data collected by the SDK: network status, read storage space
SDK usage: Three-party login
Shumei SDK
Affiliated company name: NextData/Shumei Technology
Types of data collected by the SDK:
a.Basic equipment information, including equipment brand, equipment
manufacturer, equipment model number, equipment name, equipment system type and version, equipment
basic configuration, equipment basic settings, equipment environment;
b.Device identification information, including IMEI(International Mobile
Equipment Identity), ICCID(Integrate Circuit Card Identity), IMSI(International Mobile Subscriber
Identity), MAC address, Android ID, IDFV(Identity For Vendor), IDFA(Identity For Advertisers),
OAID(Open Anonymous Device Identifier), device serial number;
SDK usage: Account security risk control
Firebase SDK
Affiliated company name: Google LLC
Type of data collected by SDK:network status, read storage space
SDK usage: log collection and upload
Adjust SDK
Affiliated company name:Adjust GmbH.
Type of data collected by SDK:network status
SDK usage: log collection and upload
2.1.2 Realization
of shared information for security and analysis and statistics
a. Safe use: We attach great importance to account, service and content
security. In order to protect your and other users’ account and property security, and to protect
your and our legitimate rights and interests from illegal infringement, we and our affiliates or
service providers may The necessary equipment, account and log information will be shared.
b. Analyze product usage: In order to analyze the usage of our services and
improve user experience, we may share statistical data on product usage (crash, flashback) with
related parties or third parties, which are difficult to compare with other information Combined to
identify your personal identity.
2.2 Assignment
a. We will not transfer your personal information to any other third parties
unless you have your explicit consent.
b. With the continuous development of our business, we may carry out mergers,
acquisitions, and asset transfers, and your personal information may be transferred as a result. In
the event of the foregoing changes, we will require the successor to protect your personal
information in accordance with laws and regulations and the security standards not lower than this
privacy policy, otherwise we will require the successor to re-obtain your authorization and consent.
2.3 Public display
a. We will not publicly disclose your information unless you follow national
laws and regulations or obtain your consent. When we publicly disclose your personal information, we
will adopt security protection measures that comply with industry standards.
b. We will disclose the relevant account information when we make announcements
on penalties for illegal accounts and fraudulent acts.
2.4 Personal information that is legally exempt from
consent to share, transfer, and publicly disclose personal information
Please understand that in the following situations, in accordance with laws,
regulations and national standards, we do not need your authorization to share, transfer, and
publicly disclose your personal information:
a. Directly related to national security and national defense security;
b. Directly related to public safety, public health, and major public interests;
c. Directly related to criminal investigation, prosecution, trial and execution
of judgments;
d. In order to protect your or other individuals' life, property and other major
legal rights and interests, but it is difficult to obtain the consent of the person;
e. Your personal information disclosed to the general public;
f. Collect personal information from legally publicly disclosed information,
such as legal news reports, government information disclosure and other channels.
3. How do we store personal information
3.1 Storage period
We only keep your personal information for the period necessary for the purpose
of providing Sano and services: the information you post, comments, likes (likes) and related
information. During the period when you have not withdrawn, deleted or cancelled your account, we
Relevant information will be retained. After the necessary period, we will delete or anonymize your
personal information, except as otherwise provided by laws and regulations.
4. How do we protect the security of personal information
a. We attach great importance to the security of your personal information, and
will strive to take reasonable security measures (including technical and management aspects) to
protect your personal information and prevent the personal information you provide from being used
improperly or under unauthorized circumstances Be accessed, publicly disclosed, used, modified,
damaged, lost or leaked.
b. We will use encryption technology, anonymization processing and related
reasonable and feasible means that are no less than that of industry peers to protect your personal
information, and use security protection mechanisms to prevent your personal information from being
maliciously attacked.
c. We will establish a special security department, security management system,
and data security process to ensure the security of your personal information. We adopt a strict
data use and access system to ensure that only authorized personnel can access your personal
information, and conduct security audits on data and technology in a timely manner.
d. Although the above reasonable and effective measures have been taken and the
standards required by relevant laws and regulations have been complied with, please understand that
due to technical limitations and various malicious methods that may exist, in the Internet industry,
even if you do your best to strengthen security Measures, it is impossible to always guarantee the
100% security of the information. We will try our best to ensure the security of the personal
information you provide to us.
e. You know and understand that the system and communication network used by you
to access our services may have problems due to factors beyond our control. Therefore, we strongly
recommend that you take active measures to protect the security of personal information, including
but not limited to using complex passwords, regularly changing passwords, and not disclosing your
account password and related personal information to others.
f. We will formulate emergency response plans, and immediately activate
emergency plans when user information security incidents occur, and strive to prevent the impact and
consequences of these security incidents from expanding. Once a user information security incident
(leakage, loss) occurs, we will promptly inform you in accordance with the requirements of laws and
regulations: the basic situation and possible impact of the security incident, the disposal measures
we have taken or will take, and you can take precautions on your own suggestions to reduce risks,
remedial measures for you. We will promptly inform you of the relevant situation of the event
through push notifications and related forms. When it is difficult to inform you one by one, we will
adopt a reasonable and effective way to issue an announcement. At the same time, we will also report
the handling of user information security incidents in accordance with the requirements of relevant
regulatory authorities.
5. Manage your personal information
We attach great importance to the management of your personal information, and
do our best to protect your personal information inquiries, access, modification, deletion,
withdrawal of consent and authorization, complaints and reports, and related rights to set up
privacy functions, so that you have the ability to protect your Privacy and information security.
5.1 Change or withdraw the scope of authorization
5.1.1 Change or
withdraw sensitive permission settings
a. You can turn off the camera, microphone, and album permissions in the
operating system of the device itself to change the scope of consent or withdraw your authorization.
After the authorization is withdrawn, we will no longer collect information related to these
permissions.
b. The software does not turn on the auto-start function by default, you can
change the settings in your phone.
5.1.2 Information
processing of changing or withdrawing authorization
Specific business functions and services will need your information to complete.
When you withdraw your consent or authorization, we cannot continue to provide you with the
functions and services corresponding to your withdrawal of consent or authorization, and we will no
longer process your corresponding personal information. However, your decision to withdraw your
consent or authorization will not affect our previous personal information processing based on your
authorization.
5.2 Complaints and reports
You can make a complaint or report in accordance with our publicized system. If
you think that your personal information rights may be infringed, or find clues that infringe your
personal information rights, you can send e-mail to
jahanmira777mira@gmail.com to
contact us. We will deal with your complaint and
report within 30 days after verification.
5.3 Access to privacy policy
You can view the entire content of this privacy policy on the registration page,
or log in to your personal account [Me]-[Settings]-[About Us]-[Privacy Policy].
5.4 Informing you of the suspension of operations
If we cease operations, we will promptly stop the collection of your personal
information, notify you of the suspension of operations in the form of one-by-one delivery or
announcement, and delete or anonymize the personal information we hold.
6. Minor Clause
6.1 General terms for minors
a. If you are a minor under the age of 18, before using Sano and related
services, you should read and agree to this privacy policy under the supervision and guidance of
your parents or other guardians.
b. We protect the personal information of minors in accordance with relevant
national laws and regulations, and will only collect, use, share or disclose minors when permitted
by law, parents or other guardians expressly consent, or necessary to protect minors If we find that
we have collected personal information of minors without the prior consent of verifiable parents or
other guardians, we will try to delete the relevant information as soon as possible. At the same
time, we have established strict rules for the collection and use of juvenile information.
c. If you are the guardian of a minor, when you have any questions about the
personal information of the minor you are guarding, please contact us through the contact
information disclosed in this privacy policy.
7. How to delete personal information
Sano provides the function of deleting the account in the app. You can apply for
account deletion by emailing customer service or applying for account deletion in the app. You can
apply for account deletion through [My]-[Settings]-[Account and Security]-[Delete Account] in the
Sano application. It is recommended that you confirm that the relevant information and services in
the account have been properly handled before applying for account deletion. We provide a 15-day
appeal period, and users can revoke their account deletion requests in this period. At the end of
the appeal period, the account information will be automatically cleared and cannot be recovered.
The deleted information may include all device information(including mobile phone model, unique
device number etc.), account information, personal data, account assets, member benefits, chat
records, etc.
8. Revision and notice of privacy policy
In order to provide you with better services, Sano and related services will be
updated and changed from time to time. We will revise this privacy policy in due course. These
revisions form part of this privacy policy and have the same effect as this privacy policy. You
expressly agree that we will not reduce your rights under this privacy policy currently in effect.
9. Contact us
If you have complaints, suggestions, or questions about the protection of
personal information, you can send your questions to the e-mail
jahanmira777mira@gmail.com.
We will review the issue as soon as possible and handle it within fifteen
working days after verifying your user identity.